Contact support
Email contact@bjuhan.com. We normally reply within two business days. Never send a password, authentication code, payment-card number or highly sensitive private information.
Help
Support
Help with accounts, subscriptions, purchase restoration, credits and app operation.
Support information — 27 July 2026.
Account and access
Support can help with sign-in, protecting an anonymous account, companion continuity, saved progress and account access. Include the account email only when it is relevant to the request.
Subscriptions and restoration
For missing Essential or Premium access, first use Restore purchases on the billing page. Support can investigate entitlement problems. Subscription management, cancellation and store refunds remain handled by Apple or Google.
Credits and usage
For a purchased-credit or usage issue, include the approximate date, product, device, affected feature and store transaction reference when available. Do not send full payment credentials.
Technical information
Describe the device model, operating-system version, app page, Sahab, selected language, steps that caused the issue and any visible error. A screenshot can help when it contains no sensitive data.
Urgent situations
SahabAI support is not an emergency service. For immediate danger, medical crisis or risk of harm, contact the appropriate local emergency service.